Effective Date: [8/15/2025]
Website: https://flamingoeg.com
Welcome to Flamingo Egypt Tours (“Flamingo,” “we,” “our,” “us”), a duly registered and licensed travel and tourism company operating under the laws of the Arab Republic of Egypt. These comprehensive Terms of Service (“Terms”) govern your use of our website, located at https://flamingoeg.com, and all services, products, and experiences offered by us, including but not limited to domestic tours, hotel reservations, transportation, and custom itineraries (collectively, the “Services”).
By accessing, browsing, or otherwise using our website or engaging in any booking, payment, or communication with us, you acknowledge and agree that you have read, understood, and consented to be bound by these Terms in their entirety. These Terms constitute a legally binding agreement between you and Flamingo Egypt Tours. If you do not agree to these Terms, you are explicitly prohibited from using our website and Services and must cease all use immediately.
Flamingo Egypt Tours specializes in providing a full suite of domestic travel and tourism services exclusively within the Arab Republic of Egypt. Our core Services include, but are not limited to:
Our Services are intended for use by individuals who are at least 18 years of age and legally capable of entering into a binding contract. By booking with us, you represent and warrant that you meet this eligibility requirement. Minors must be accompanied by a parent or legal guardian at all times. The client assumes full responsibility for providing accurate and complete information during the booking process, including names, contact details, and any health or dietary restrictions.
A booking is not considered confirmed until a deposit or full payment has been received and you have been issued a written confirmation via email from Flamingo Egypt Tours. This confirmation will serve as your binding contract for the Services.
All prices are quoted in Egyptian Pounds (EGP) unless otherwise specified. We reserve the right to adjust prices at any time due to currency fluctuations, changes in government taxes, or other unforeseen cost increases.
We accept payments via bank transfer, credit/debit card, and cash. All payments must be received by the due date specified in the booking invoice. Failure to make timely payment may result in the cancellation of your booking without refund.
All cancellation requests must be submitted in writing to our official email address. The effective date of the cancellation will be the date we receive your written notification. Refunds are subject to the following scale, based on the number of days prior to the start of the Service:
In the event that we must cancel a Service due to unforeseen circumstances, such as insufficient bookings, operational issues, or safety concerns, you will be offered the choice of a full refund or an alternative booking of a similar value.
Flamingo Egypt Tours reserves the right to make necessary modifications to itineraries, accommodations, or transportation arrangements due to factors such as weather, safety concerns, operational requirements, or supplier availability. We will make all reasonable efforts to provide an alternative of equal or superior quality. We are not liable for any minor deviations or changes that do not materially affect the overall quality of the Service.
Clients are expected to maintain respectful behavior toward all our staff, including tour guides and drivers, as well as fellow travelers and local communities. Any behavior deemed disruptive, offensive, or a risk to the safety of others may result in the immediate termination of the Services without a refund. Clients are solely responsible for adhering to all local laws, customs, and regulations during their trip.
All clients are required to carry a valid passport or an official Egyptian national ID card for the duration of the trip. This is essential for hotel check-ins and access to archaeological sites. Flamingo Egypt Tours is not responsible for any issues or expenses incurred due to a client’s failure to provide valid identification.
Flamingo Egypt Tours acts solely as an agent for the providers of the various Services, including hotels, transport companies, and activity operators. Our liability is limited to the direct damages caused by our own gross negligence or willful misconduct in the performance of our duties. We shall not be liable for any indirect, incidental, or consequential damages, or for any loss, injury, or damage to persons or property arising from acts or omissions of third-party suppliers.
Flamingo Egypt Tours is not responsible for any delays, changes, or cancellations resulting from events beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, strikes, government actions, epidemics, or pandemics. In such cases, we will use reasonable efforts to reschedule the Service or provide a suitable alternative, but we are not obligated to issue a refund.
Clients are responsible for ensuring that they are medically and physically fit to undertake the selected tour. You must inform us in writing at the time of booking of any pre-existing health conditions, disabilities, allergies, or dietary restrictions. We reserve the right to refuse service to any individual whose health or physical condition may pose a risk to themselves or others.
We carefully select and vet all our third-party suppliers, including hotels and transport providers. While we take full responsibility for ensuring their professional conduct, their services are subject to their own terms and conditions, and any disputes should be raised with the supplier directly in addition to reporting them to us.
All content on the Flamingo Egypt Tours website, including text, graphics, logos, images, and software, is the property of Flamingo Egypt Tours and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of this material is strictly prohibited.
We are committed to protecting your personal data. All personal information collected during the booking process will be handled in accordance with our Privacy Policy and will be used solely for the purpose of providing and improving our Services. We will not share your data with unauthorized third parties without your explicit consent.
These Terms of Service and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. The Egyptian courts shall have exclusive jurisdiction to hear and determine any action or proceeding arising out of or in connection with these Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired.
For any inquiries or concerns regarding these Terms of Service, please contact us at:
Flamingo Egypt Tours